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🇸🇦 Saudi Arabia Expatriate Handbook 2026

Mobily Internet Package, Recharge Code, and Call Offer Guide 2026

📅 Updated: September 2026 ⏱️ 20 min read ✍️ Probashi App Research Wing 🛡️ 100% Verified Guide

Etihad Etisalat, or 'Mobily', is one of the most popular and reliable mobile operators among the millions of Bangladeshi expatriates residing in Saudi Arabia. High-speed internet data packages are extremely necessary for staying connected with family on video calls, watching YouTube, or completing daily banking and government services smoothly while far away. In 2026, Mobily has brought affordable 5G bundles, unlimited social media packages, and easy USSD code-based recharge facilities for its prepaid customers. This article thoroughly compiles all of Mobily's popular data plans, balance inquiry, and the correct recharge rules.

1. Mobily's Popular Monthly Prepaid Internet Packages 2026

Mobily prepaid customers can activate data packs of various terms based on their budget and usage amount. A list of some of the most used monthly packages is given below:

10 GB Monthly Pack (30 Days): This is ideal for regular browsing and messaging. It gives 10 GB of main data with a price of approximately 75 Saudi riyals including VAT. Send a message to number 1100 or use the Mobily app to activate.

20 GB + 20 GB Social Media: For moderate users, 20 GB regular internet and an additional 20 GB data for using Facebook, WhatsApp, TikTok. Term is 30 days, price 100 riyals.

50 GB Data Bundle: 50 GB high-speed data suitable for video streaming and high-speed downloads. It is even more affordable for a 3-month term.

Unlimited Social Media Pack: Unlimited browsing facility on YouTube, TikTok, Instagram, Facebook, and Snapchat. This is extremely popular among general expatriates.

To see an offer comparison with other telecom operators such as STC or Zain, visit our Saudi SIM, Data Offer, and VIP Calling Guide.

2. Mobily Scratch Card and Online Recharge Method

There are multiple easy options for recharging money or balance on a Mobily SIM:

USSD code method: Buy a recharge card from any grocery shop or bakala and carefully scratch the card's silver part to reveal the secret number. Then type 1400secret_number# on the mobile dial pad and press the call button. Balance will be added within seconds.

Mobily official app: Install the 'Mobily App' from the Google Play Store and scan the voucher's barcode with the camera for instant recharge. Also, balance can be bought directly with a Mada debit card or Apple Pay.

SADAD banking system: It is also possible to transfer balance by entering the Al Rajhi or SNB bank app, selecting the Mobily prepaid option from utility bills, and entering the mobile number.

3. Essential Mobily Short Code and USSD Guide

Mobily customers regularly need to check various information. A reference of necessary short codes is given below:

Main balance check: Dial *1411# (your remaining money and SIM's term will appear on screen).

Remaining internet data check: Dial 14112# (remaining megabytes or gigabytes will be displayed).

Knowing your own mobile number: If you forget your SIM's number, dial *222#.

Emergency balance loan: To take an emergency 5 riyal credit when balance runs out, send an SMS to number 1100 writing 405.

Customer service center: To call Mobily customer care directly, dial 1100.

4. Bangladesh Special International Call Bundle

Besides internet, Mobily also provides excellent international voice bundles for talking to family in the country on regular mobile networks. Common offers:

Weekly Bangladesh bundle: For just 25 to 30 riyals, an opportunity to talk 60 to 100 minutes to any operator in Bangladesh. Go to the Mobily app's 'International Add-ons' option to activate.

Monthly Bangladesh minute pack: A 300 to 500 minute voice calling pack for approximately 60 to 90 riyals. This saves about 80% money compared to the regular international call rate.

Stay careful to use internet and VoIP calls following the government law in the country. To learn details, review our Saudi Arabia VPN and WhatsApp Audio Calling Regulations guide.

5. Keeping the Mobily SIM Active and Iqama Verification

According to the strict rules of the Saudi Communications, Space and Technology Commission (CST), every active SIM card is directly linked to a valid Iqama through fingerprint. If the Iqama expires, the SIM card's outgoing calls and data connection can be suspended. So as soon as you renew your Iqama, enter the Mobily app or go to a customer service center to complete SIM re-validation.

6. Mobily eSIM Activation Method and Benefits

Mobily is providing the facility of using a digital eSIM for expatriates using modern smartphones. eSIM is extremely popular for not having the fear of losing a physical plastic SIM card and for the convenience of managing multiple SIMs in the same phone. Through the Mobily app, your regular SIM can be converted to an eSIM by paying just a 25 Saudi riyal fee. Confirming national biometric identity through the Nafath app online and scanning the given QR code activates the Mobily network on an iPhone or Samsung device.

7. Practical Tips for Preventing Internet Data from Running Out Quickly

Often, unknowingly, background apps and auto-updates cause your internet data pack to run out quickly. Use the tips below to save data:

Turn off social media autoplay: Go to the settings of Facebook, Instagram, and YouTube apps and keep the 'Autoplay Videos on Wi-Fi Only' option on.

Control app background refresh: From your phone's settings, restrict background data usage of unnecessary applications.

Turn off WhatsApp media auto-download: Make sure that unnecessary audio, video, and photos arriving in WhatsApp chats do not download on mobile data.

Read our complete Iqama Renewal and Muqeem Checking Guide for urgent bank and Iqama-related information.

7. Mobily Prepaid SIM eSIM Conversion and Cashback on the myMobily App

For those in Saudi Arabia who use an iPhone or a flagship Galaxy phone, converting from a Mobily plastic SIM to a digital eSIM is extremely easy and affordable. Downloading the myMobily (Mobily App) app and going to the 'Swap to eSIM' option, the SIM can be activated by scanning a QR code in just 5 minutes. As a result, dual SIM facility is available in the same phone, and the main SIM slot remains empty.

Also, instead of going to a shop to buy a scratch card, if you recharge directly from the myMobily app with Mada or Apple Pay, the company often provides 10% to 20% extra data bonus and cashback. There is no VAT deduction hassle in digital recharge, and the correct amount of data package activates instantly.

8. Fair Usage Policy (FUP) for YouTube and TikTok in the Unlimited Social Media Package

A common confusion for Mobily prepaid users is that even after buying an unlimited social media package, video loading sometimes becomes slow. The main reason for this is the 'Fair Usage Policy' (FUP) operated under Saudi telecom regulatory policy.

The practical policy of the Mobily social package:

Unlimited use of Facebook, WhatsApp, TikTok, X (formerly Twitter), and Snapchat is available under the social pack. Once a specific daily quota (usually 3 to 5 GB high-speed data) is exceeded, internet speed is temporarily brought down to 512 Kbps, which resets to full speed again at midnight 12 AM. To prevent data from running out quickly during YouTube streaming, it is wise to go to the YouTube app's settings and set video quality from Auto to 360p or 480p.

9. Code for Cancelling Mobily Value Added Service (VAS) to Prevent Balance Disappearing

It is a bitter daily experience for many that immediately after recharging money on a Mobily SIM, 1 or 2 riyals get deducted from the balance for no reason. If you accidentally click on an advertisement banner while browsing the internet, a quiz, sports update, or ringtone subscription gets activated.

Documented method for stopping all unwanted promotional services:

Open the mobile's message option and send an SMS directly to number 604444 writing "stop all" or just a blank space. The reply message will confirm cancellation of the list of all paid services active on your SIM. Also, pressing *1100# from the dial pad and going to the 'Account Services' menu allows easily reviewing and terminating active subscriptions.

10. Activating Free Roaming on Mobily SIM and Ensuring OTP Receipt Before Going to the Country

Many want to keep their Saudi Arabia bank app and Absher active when going to Bangladesh on leave. No prepaid roaming fee needs to be paid on a Mobily SIM to receive free incoming SMS or OTP in Bangladesh. Before leaving Saudi Arabia, keep at least 5 to 10 riyals balance on the SIM. As soon as you land in Bangladesh, turning on roaming on the handset will automatically connect the phone with the Banglalink or Airtel network and start receiving all OTP messages for free.

Mobily Naqila SIM Migration and Number Change from Other Operators

If you are currently a customer of STC or Zain and want to switch to the Mobily network keeping your number unchanged, this is called 'Naqila' or Mobile Number Portability (MNP). A new SIM can be ordered directly by entering the myMobily app and selecting the 'Port to Mobily' option without any charge.

After submitting the request, giving digital fingerprint verification on the Nafath app closes all services on your old SIM within 24 hours, and the same mobile number activates on the new Mobily SIM. As a result, there is no need to change the mobile number in your bank, Absher, or Qiwa database.

During number port, Mobily offers new customers a special 3-month welcome bonus data and discount offer, which is extremely tempting for affordable communication.

Technique for Verifying Mobily SIM Network Coverage and 5G Signal

Before going to a remote region or desert highway in Saudi Arabia for work, it is good to verify the 5G and 4G signal status of the specific area from Mobily's website coverage map. If the signal is weak in any area, selecting '4G LTE Only' instead of '5G Auto' in the phone's network settings can largely remove call drops and data buffering.

Frequently Asked Questions (FAQ)

Dial 1411# to check the main balance on a Mobily SIM, and dial 1411*2# to know the remaining amount of internet data.

Writing 1400card's_secret_number# on the dial pad and pressing the call button completes instant recharge.

It can be easily activated by going to the Mobily message option, writing a specific offer code (such as weekly or monthly minute pack), and sending an SMS to number 1100.

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