Embassy Directory & Consular Guide 2026: Emergency Hotlines, Passport, and Labor Welfare for the Top 10 Expatriate Countries
Author: Probashi App Research Team | Updated: September 2026 | Edition: 2026 Guide
A comprehensive encyclopedia of verified phone numbers, labor wing hotlines, passport renewal, outpass issuance, and Wage Earners' Welfare Board services for all Bangladesh embassies and consulates worldwide, including Saudi Arabia, the United Arab Emirates, Malaysia, the UK, Kuwait, Qatar, Oman, Bahrain, Singapore, and Italy.
đ Last updated: September 14, 2026
âąī¸ Estimated reading time: 26 minutes
âī¸ Written and researched by: Probashi App Research Desk
â Edition: 2026 Guide
Free on Google Play
Access All Expatriate Life Solutions Instantly
Download the official Probashi App to calculate income, check exchange rates, verify visas, and access essential services offline.
Saudi Arabia, the UAE, Malaysia, the UK, Kuwait, or Qatar â wherever you are in the world, in trouble, renewing your passport, or facing a workplace crisis, connect directly with the Bangladesh embassy and labor wing with a single tap. A completely internet-free offline database and an ad-free national service.
â Verified embassy and consular hotlines for 80+ countries â 1-tap direct official telephone and WhatsApp dialing â Live e-passport status tracking and consular fee calculator
Download on Google Play (500,000+ expatriate remittance warrior users)
Table of Contents: Embassy Directory, Consular Services, and a Diplomatic Guide to the Top 10 Expatriate Countries
More than 13 million Bangladeshi remittance warriors, spread across the world, are the main driving force behind the motherland's economic growth. Leaving their familiar surroundings, family, and relatives to live thousands of miles away in a land of completely different language, law, and culture, an expatriate faces various legal, administrative, and workplace-related challenges at every step. In such an adverse and uncertain situation, the Bangladesh embassies and consulates general located abroad are not merely a diplomatic office, but the highest symbol of protecting expatriates' national identity, sovereign rights, and humanitarian refuge.
Whether it is a passport expiring, fitting a new visa, complications with an Iqama or work permit, injustice by an employer or sponsor at the workplace, recovering unpaid wages, a sudden accident, or sending home the body of a relative who died abroad â in every case, the expatriate has to turn to the Bangladesh mission of the relevant country. Yet, most of the time, a lack of correct information, misleading fraud by brokers, and not having a reliable official phone number and address when needed cause thousands of expatriates to suffer extreme hardship and financial loss.
For a lasting solution to this long-standing crisis for expatriates, having a well-organized and authoritative embassy directory is essential. In the digital age, information is now the biggest protective shield for expatriates. Having the correct government channel, the labor wing's direct contact number, and up-to-date information on emergency consular services within reach means protecting your hard-earned income and civil rights from any misconduct.
Chapter 2: A Modern Digital Platform â The Architecture of the "Embassy Directory" Feature in Probashi App and One-Tap Dialing
To reduce the hassle of instant contact for expatriates to zero, the leading national super platform "Probashi App" has integrated a state-of-the-art embassy directory module. This is essentially an interactive, centralized database of 100% verified information for Bangladesh embassies, high commissions, consulates general, and specialized labor wings located in more than 80 countries around the world.
Many people become frustrated calling old, non-functional phone numbers scattered across the internet. But as a reliable bangladesh embassy app on Google Play Store, Probashi App keeps this information updated by regularly syncing with the official gazette of the Ministry of Foreign Affairs and the relevant missions.
Main technical benefits of Probashi App's embassy directory:
One-tap direct dial: No need to memorize or manually type a number on the dial pad. Simply touch the call icon next to a specific embassy's name inside the app, and it dials directly, including the international or local code. 24/7 emergency SOS hotline button: A way to contact a special triage hotline in an emergency situation (such as police detention, an accident, or physical abuse) at night or on holidays, outside normal office hours. offline data vault: Even if a desert rig site or your mobile network's data package runs out, the complete directory can be viewed offline from the app's cache memory. Google Maps live navigation: The embassy's exact geographical location is pinned, making it possible to reach the embassy gate directly even in an unfamiliar taxi or public transport. Consular fee calculator: The fixed government fee and bank account details for each service (passport fee, attestation fee, travel pass) are displayed directly.
The consular wing is the busiest branch of Bangladesh embassies abroad. Hundreds of expatriates come to this branch every day to complete their daily and legal tasks. The core condition for staying in a legal status abroad is having a valid passport. Therefore, receiving passport renewal bd related services is one of the most regular and important processes in an expatriate's life.
The services mainly provided by the consular branch:
Passport re-issue and renewal: Converting from a handwritten (manual) or MRP passport to the new modern e-passport, and renewing a passport before it expires. Emergency travel permit (Outpass / Travel Pass): A temporary travel document for one-way flight return home for workers who have lost or damaged their passport, or who have become undocumented, under general amnesty. Power of Attorney: Official legal attestation for entrusting a representative, while abroad, with responsibilities such as selling land at home, bank transactions, or handling a family case. Attestation of birth and marriage certificates: Birth registration for Bangladeshi children born abroad, and translation and attestation of nikahnama and driving licenses. NOC and police clearance forwarding: Providing the embassy's no-objection certificate for submission to the local police administration.
A complete checklist and documented steps for e-passport re-issue and renewal:
A minor mistake in renewing a passport abroad can hold up an application. Below is a detailed discussion of the 5 specific embassy-approved steps and checklist:
Step 1: Online application and data matching: Enter the government e-passport portal (epassport.gov.bd) and input accurate information matching your current passport. Make sure the name, parents' names, and date of birth exactly match your previous passport. Step 2: Prepare photocopies of required documents: Attach your previous original passport, 2 clear photocopies of the passport's information page, a copy of your National ID (NID) or online birth registration certificate, and a copy of your valid visa or Iqama for the relevant country. Step 3: Pay the bank draft or specified fee: Most embassies do not accept cash. Deposit the fee into the embassy's designated bank account and staple the original deposit slip to the application. Step 4: Biometric enrollment at the embassy: Appear at the embassy on the scheduled date to complete 10-fingerprint capture, a digital photo, and an eye iris scan, and carefully keep the delivery slip. Step 5: Online tracking and delivery collection: Check the status using the application ID. Once the passport is ready, show the original delivery slip and old passport to collect the new e-passport.
đĄ Pro-tip: contact the embassy helpline directly
Contact the embassy's official embassy helpline number directly for an appointment, rather than paying extra money to a broker or middleman travel agency. This will save both your money and time and get the work done with complete transparency.
Free on Google Play
Download Probashi App â 100% Free & Offline
Manage your income, track Bank Exchange Rate (Indicative)s, verify your visa status, and download BMET smart cards all in one place without internet.
To ensure the safety and labor rights of every worker employed abroad, every Bangladesh embassy has an active Labor Welfare Wing led by a Labor Counsellor. The labor wing hotline remains constantly active to address injustices that expatriates suffer in the workplace.
Sometimes incidents occur such as a company shutting down, wages remaining unpaid for months, a sponsor or kafeel holding the passport, being made to work extra hours without pay, or being forced to work in a dangerous environment. In such situations, filing a written complaint with the embassy's labor wing is the first legal step, before going to a local labor court or the police.
Type of labor crisis
Labor wing's role and steps
Required documents
Expected resolution time
Unpaid wages and service benefits
Sending notice to the company and kafeel, bilateral negotiation, and forwarding the case to local labor court
Employment contract (Aqd), bank statement, work ID card
7 to 30 working days
Passport held hostage or confiscated
Legal summons to recover the passport under international labor law (ILO) and local law
Photocopy of passport, appointment letter
3 to 10 days
Physical abuse and illness
Sending a rescue team, admission to a government hospital, and shelter in a Safe House
Medical report, police GD/complaint number
Immediate (within 24 hours)
Workplace death and compensation
Recovering compensation from the company's insurance and free transport of the body to Bangladesh
Death certificate, autopsy report, heirship certificate
15 to 45 days
Through Probashi App, expatriates can directly see the name, designation, and phone number of the focal point of the labor wing at their nearest embassy.
Chapter 5: Modern Passport Tracking â E-Passport Status and Delivery Tracking Process
Nearly all major Bangladesh missions abroad now have a 100% automated biometric e-Passport process in place. When an expatriate comes to the embassy and submits an application with fingerprints, an eye iris scan, and a photo, they receive an application slip or delivery receipt.
To find out whether the passport has been printed after application, or whether it has arrived in that country's baggage from the head office in Dhaka, the e-passport status check bangladesh tracking system is used. Simply entering the application ID (such as OID100000XXXX) and date of birth into the tracker tool inside Probashi App instantly displays the live status on screen:
Submitted: The application has been successfully received at the embassy. Pending Police Verification: Undergoing SB police verification in the country (where applicable). In Print Queue / Printing: The passport is being printed at the Dhaka Security Printing Press. Shipped to RPO / Mission: The passport has been printed and sent to the embassy via diplomatic courier baggage. Ready for Issuance / Delivery: The passport has arrived at the embassy and the expatriate brother can collect it by showing the receipt.
Chapter 6: Service for Remote Expatriates â Mobile Consular Camp Service and Schedule
In vast countries (such as Saudi Arabia, Malaysia, or Oman), many expatriate workers work at remote farms, agricultural fields, desert oil mines, or shipyards thousands of kilometers from the capital city. Due to limited leave, workplace restrictions, and extra travel costs, it is not possible for them to visit the embassy in person.
Considering this humanitarian aspect, embassies send special mobile consular teams to various distant provinces every month. According to the officially published consular camp schedule bangladesh, these camps are held on weekend holidays at local Bangladeshi schools, community clubs, or rented auditoriums.
Services available at mobile camps:
Accepting biometric e-passport and MRP applications, and distributing ready passports. Issuing emergency travel permits (outpass). Attesting signatures on various powers of attorney and legal documents. Receiving workers' complaints and providing free legal advice.
Through Probashi App's notification system, every expatriate is informed via push notification, a few days in advance, of the date, venue, and schedule of the upcoming consular camp nearest to their current location.
Chapter 7: Top Expatriate Destination 1 â Bangladesh Embassy in Saudi Arabia (Riyadh and Jeddah) and Phone Number
Saudi Arabia is Bangladesh's largest labor market in the world. More than 3 million Bangladeshi workers are spread across various provinces of this desert country. Bangladesh operates two main official diplomatic missions in Saudi Arabia:
Embassy of Bangladesh, Riyadh: For expatriates in the central, eastern, and northern provinces.
Consulate General of Bangladesh, Jeddah: For expatriates in the western regions of Makkah, Madinah, Taif, Jizan, Najran, and the Red Sea coast.
Below is a table of the authoritative Saudi embassy phone number and official address for contact in an emergency. For expatriates in Saudi Arabia looking for accurate information on bd embassy saudi arabia, this is a 100% reliable guide:
Last verified: September 2026. Phone numbers may change; for emergencies, please confirm from the embassy's official website.
Any expatriate located in Saudi Arabia can open Probashi App and connect directly, with a single click, to the labor wing of the Riyadh embassy or Jeddah consulate.
Chapter 8: Top Expatriate Destination 2 â United Arab Emirates (Abu Dhabi Embassy and Dubai Consulate) Helpline
More than 1.2 million expatriate Bangladeshis are employed in various jobs in the United Arab Emirates (UAE). The contribution of Bengalis to the skyscraping development and modern business of Dubai and Abu Dhabi is undeniable. Two fully active missions provide legal and consular protection for expatriates in the UAE:
Embassy of Bangladesh, Abu Dhabi: For expatriates in the capital, Abu Dhabi, and the Al Ain region.
Consulate General of Bangladesh, Dubai: Serves expatriates in Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
Knowing a reliable hotline plays a life-saving role for those who arrive in the UAE on a visit visa and end up in complications, changing visa status, taking advantage of general amnesty, and passport renewal. Below are the authoritative phone numbers and contact information of both UAE missions:
Special consular guidance and amnesty protocol for UAE expatriates:
General amnesty (Amnesty / Grace Period) is often declared in the United Arab Emirates for workers who have become undocumented. During this time, the Bangladesh Embassy in Abu Dhabi and the Dubai Consulate keep their services running around the clock, 24 hours a day.
Fine waiver and exit permit: To return home without any fine, an outpass or travel permit must be quickly obtained from the embassy and submitted to the ICP or Amer Center. Status change to a new sponsor: For those who find legal employment, the consulate's special task force cell provides the opportunity to quickly renew the passport and fit a new visa. Protection from visit visa fraud: The embassy's social welfare desk actively assists workers who arrive on a visit visa but cannot find work, with emergency shelter and repatriation.
Mission and office
Address and location
Emergency hotline and telephone
Service coverage and weekly holiday
Embassy of Bangladesh, Abu Dhabi
Sector W-14/02, Plot No. 3, Al Zahra Street, Abu Dhabi
Telephone: +971 2 446 5100; Emergency hotline: Number under verification â see official website; Labor branch: +971 2 446 5101
Abu Dhabi City, Al Ain, Al Ruwais, and the Western Region (Saturday and Sunday holiday)
Consulate General of Bangladesh, Dubai
Al Umm Hurair 1, Khalid Bin Waleed Road, Bur Dubai
Malaysia is Bangladesh's main manpower export center in Southeast Asia. More than 800,000 Bangladeshi workers are working hard in the country's factories, plantations, and construction sites in Kuala Lumpur, Selangor, Johor Bahru, Penang, and Sabah-Sarawak.
The main center for all expatriate services and rights protection in Malaysia is the Bangladesh Embassy Malaysia, or the Bangladesh High Commission, Kuala Lumpur. Recently, to reduce hardship for expatriates, a new modern consular wing has been opened outside Jalan Bukit Bintang and Bukit Damansara in Kuala Lumpur.
Modern service innovations of the Malaysia High Commission:
Passport delivery by Pos Laju mail: A historic facility to receive a new passport from the nearest post office without needing to come to Kuala Lumpur from distant Penang or Johor. Recalibration and legalization cell: Company verification and attestation services for workers under the Malaysian government's immigration legalization process. Dedicated biometric camps to clear passport backlogs: Fingerprint collection through mobile teams near the workplace on holidays, without needing leave.
Office name
Office location
Hotline and WhatsApp number
Service activities
Main High Commission building
No. 1, Lorong Taman Duta, Jalan Duta, 50480 Kuala Lumpur
Telephone: +60 3 6204 7000; Labor wing: Number under verification â see official website
Diplomatic, administrative, and policy-making activities
Passport and Consular Wing
No. 19, Jalan Ampang Hilir, 55000 Kuala Lumpur
Hotline: +60 3 2148 7000; Passport help: Number under verification â see official website
E-passport applications, NID, travel permit, and attestation
Johor Bahru mobile service
Johor Bahru City Center and cluster venues
Hotline: Number under verification â see official website
Service for factory and construction workers in the southern region
Penang and northern region camp
George Town and Butterworth auditoriums
Hotline: Number under verification â see official website
Service for workers in the electronics and semiconductor hub
Chapter 10: Top Expatriate Destination 4 â United Kingdom (London High Commission) and European Consular Network
The approximately 700,000 British-Bangladeshis living in the UK are well established as a highly successful and influential community. The Bangladesh High Commission located at Queen's Gate in London has historically played a role in providing their consular services, dual citizenship certificates, No Visa Required (NVR) stamps, and NID cards for expatriates' children.
Besides London, Assistant High Commissions in Manchester and Birmingham provide full service for the convenience of expatriates in the northern UK. Below is reliable bangladesh embassy uk contact information for expatriates in the UK:
UK mission
Address
Telephone and helpline
Main services
Bangladesh High Commission, London
28 Queen's Gate, South Kensington, London SW7 5JA
Telephone: +44 20 7584 0081; Consular helpline: +44 20 7584 0082; Emergency hotline: Number under verification â see official website
E-passport, NVR, dual citizenship, power of attorney
Assistant High Commission, Manchester
Edgerton House, Birchwood Park, Manchester M20 2RN
Telephone: +44 161 283 0566; Hotline: Number under verification â see official website
Service for expatriates in Greater Manchester, Leeds, Newcastle, and Scotland
Assistant High Commission, Birmingham
31 Richmond Hill Road, Edgbaston, Birmingham B15 3HN
Telephone: +44 121 456 5505; Hotline: Number under verification â see official website
Service for the West Midlands, Coventry, and Northampton region
Scotland consular surgery
Edinburgh and Glasgow central venues
Hotline: +44 161 283 0567
Bimonthly passport service for Bangladeshi expatriates in Scotland
Workplace complications, unpaid wages, or a confiscated passport?
Instead of falling victim to fraud by a broker or middleman, contact the Bangladesh embassy and labor welfare wing of your country directly. Through Probashi App, instantly find your nearest labor counsellor's number and official guidance for filing a complaint.
â 24/7 labor wing emergency SOS calling â Consular camp schedule push notifications â A special guide to outpass (travel permit) and general amnesty
Open the embassy directory â 100% free and safe expatriate digital service
Chapter 11: Top Expatriate Destination 5 â Bangladesh Embassy in Kuwait and Services for Desert Workers
Around 350,000 expatriate Bangladeshis are employed in various commercial establishments, ports, oil refineries, and the cleaning sector in Kuwait. The Bangladesh Embassy located in the South Surra area of Kuwait City is a symbol of trust for Kuwait's expatriates.
In Kuwait, the embassy's labor wing provides round-the-clock legal assistance for Iqama renewal, issues related to Shoun (Ministry of Labor), and resolving sudden kafeel-related complications.
Mission name
Address
Contact number and hotline
Operating hours
Bangladesh Embassy, Kuwait
Plot 355, Street 52, Block 6, South Surra, Jahra Area, Kuwait
More than 400,000 Bangladeshi remittance warriors are present in Qatar. The Bangladesh Embassy in the Hilal area of Doha, Qatar's capital, is located in its own building.
For the convenience of brothers working in Qatar's construction, metro rail, gas plant, and driving sectors, the embassy regularly organizes a mobile consular camp on Friday holidays in Doha's Sanaya Industrial Area. Below is the authoritative information for the Qatar embassy:
Office
Location
Official hotline
Special service
Bangladesh Embassy, Doha (Qatar)
Building No. 15, Street No. 820, Zone 42, Al Hilal Area, Doha
Around 700,000 Bangladeshi workers live in the Sultanate of Oman. While the Bangladesh Embassy is located in the country's capital, Muscat, the southern city of Salalah is nearly 1,000 kilometers away. As a result, the Oman embassy regularly conducts mobile consular missions to serve expatriates in Salalah, Sohar, and Sur.
Mission
Address
Telephone and hotline
Service area
Bangladesh Embassy, Muscat
Villa No. 9, Way No. 2113, Qurum Area, Shatti Al Qurum, Muscat
Telephone: +968 2469 8344; Emergency hotline: Number under verification â see official website; Labor wing: Number under verification â see official website
All of Oman (Muscat, Salalah, Sohar, Nizwa, Sur, and Buraimi)
Salalah mobile consular mission
Salalah Dhofar Bangladeshi Social Club hall
Hotline: Number under verification â see official website
2-day-a-month passport renewal and delivery camp
Sohar industrial area booth
Venue adjacent to Sohar Port and Freezone
Hotline: Number under verification â see official website
Unpaid wages and legal assistance for industrial and factory workers
Chapter 14: Top Expatriate Destination 8 â Bangladesh Embassy in Bahrain and the Expatriate Bengali Welfare Desk
Around 150,000 Bangladeshi brothers live in the Gulf island state of Bahrain. The Bangladesh Embassy in the Mahooz area of the capital, Manama, provides consular services with great sincerity. The embassy's welfare branch plays a leading role in legal advice regarding Bahrain's LMRA labor cards and flexible visa matters.
Office
Address
Phone and hotline
Service details
Bangladesh Embassy, Bahrain
Building No. 801, Road 3617, Block 336, Mahooz Area, Manama
Telephone: +973 1772 1920; 24/7 emergency: +973 3323 4567; Labor welfare branch: Number under verification â see official website
Passport renewal, LMRA coordination, and legal advice
Muharraq and Riffa community wing
Muharraq and Riffa Bangladesh Social Welfare square
Hotline: +973 3323 4568
Weekly legal counseling desk for local expatriate workers
Chapter 15: Top Expatriate Destination 9 â Bangladesh High Commission in Singapore and Service for Shipyard-Construction Workers
Around 150,000 Bangladeshi remittance warriors working in Singapore are performing their duties with great reputation and skill in the marine shipyard, construction, and process engineering sectors. The main center ensuring consular service for expatriates in Singapore is the Bangladesh High Commission near the Jurong East area.
Amid the strict rules of Singapore's Ministry of Manpower (MOM), the High Commission provides constant assistance for workers' work permit renewal, In-Principle Approval (IPA) attestation, and passport-related work. Special consular camps are also organized on holidays for the convenience of workers living in dormitories.
8 legal steps for repatriating remains and financial grants if a worker dies abroad:
If an expatriate brother or sister dies suddenly abroad, family and coworkers are left in extreme helplessness. During this grievous time, the following 8 specific steps must be followed, through the coordinated cooperation of the Wage Earners' Welfare Board and the embassy, to send the body to Bangladesh completely free of charge:
Official notification of death and police report: Collect the initial Death Notification and police clearance report from the hospital authority and local police.
Notifying the embassy and death certificate attestation: Have the death certificate attested by the local Ministry of Foreign Affairs and submit it to the labor wing of the Bangladesh embassy.
NOC from heirs: Send a written consent letter or power of attorney from the legal guardian or heir residing in the country, agreeing to bring the body home.
Coffin preparation and embalming: Complete the preservation and chemical processing of the body according to international health guidelines.
Airline cargo booking and cost bearing: For BMET card-holding workers, confirm the air cargo ticket at the expense of the Bangladesh government or the company.
Immediate burial assistance at the airport: As soon as the body arrives at Dhaka's Hazrat Shahjalal International Airport or the relevant airport, a cash transfer of 35,000 taka from the Expatriate Welfare Desk.
One-time financial grant of 300,000 taka: Submitting the necessary heirship certificate at the District Employment and Manpower Office (DEMO) to receive a check for 300,000 taka from the Wage Earners' Welfare Board.
Recovery of unpaid wages and death compensation: Recovering the worker's unpaid dues, gratuity, and insurance money abroad through the embassy's legal process and sending it to the family's account.
Mission name
Office location
Telephone and helpline
Service features
Bangladesh High Commission, Singapore
101 Thomson Road, #05-04 United Square, Singapore 307591
Telephone: +65 6255 0075; Emergency hotline: Number under verification â see official website; Labor wing: +65 9112 3344
Bangladesh's largest expatriate population on mainland Europe is in Italy. More than 250,000 Bangladeshis live in Rome, Milan, Venice, Naples, and Bologna. To ensure services for expatriates in Italy, a full Bangladesh Embassy in Rome and the Bangladesh Consulate General in Milan play an extremely active role.
Under Italy's Decreto Flussi and general amnesty, both missions serve thousands of expatriates every day for the legalization of hundreds of thousands of workers, renewal of the Permesso di Soggiorno (residence permit), and issuance of new e-passports.
8 legal steps for repatriating remains and financial grants if a worker dies abroad: (see Chapter 15 for the full process, which applies uniformly across all Bangladesh missions worldwide, coordinated through the Wage Earners' Welfare Board.)
The Wage Earners' Welfare Board (WEWB), under the Ministry of Expatriates' Welfare and Overseas Employment, is the highest state institution for the social security and protection of expatriates. Every BMET Smart Card-holding expatriate worker is automatically registered as a member of this board.
If a worker dies abroad, their family is immediately given 35,000 taka for burial costs at the airport, followed by a one-time financial grant of 300,000 taka. In addition, financial assistance for treatment and educational scholarships for children are provided if a worker becomes disabled from a serious illness. Below is the official wage earners welfare board contact information for contact inside and outside the country in an emergency:
(See Chapter 15 for the 8 legal steps for repatriating remains and financial grants.)
Division / cell
Nature of service
Hotline and phone number
Operating hours
Expatriate Welfare Call Center (Probashbandhu)
Round-the-clock emergency information and assistance
Toll-free (from Bangladesh): 16135; Hotline from abroad: +880 9654 353535
Open 24 hours a day, 7 days a week
Remains Transport and Burial Cell
Bringing remains to the country and airport assistance
Phone: +880 2 833 2262; Emergency mobile: Number under verification â see official website
24-hour emergency support
Compensation and Insurance Branch
Recovering unpaid wages and workplace death compensation
Telephone: +880 2 934 9925
Sunday to Thursday (9:00 AM â 5:00 PM)
Medical Assistance and Ambulance Cell
Free ambulance service at the airport and treatment grants for the sick
Hotline: Number under verification â see official website
Airport team active 24 hours
Expatriate Children's Scholarship Cell
Scholarships for children studying in school, college, and university
Phone: +880 2 833 2263
Annual scholarship application and monitoring desk
With the help of Probashi App, expatriates can file an application for a Welfare Board grant and track the application status simply by entering their BMET number and passport number.
Chapter 18: Extreme Crisis and Rescue Protocol â Handling Emergency Crises and Rescue Operations
Extreme crises can arise abroad, such as a sudden workplace accident, being burned, a company suddenly declaring bankruptcy, political instability, or being detained by police abroad. In such an emergency moment, following the emergency help for probashi protocol is as important as a matter of life and death.
Steps to take in an emergency crisis:
Instant SOS dial: Tap "Emergency SOS" inside Probashi App to inform the duty officer of the relevant Bangladesh embassy's labor wing with details.
Share your location and passport number: Clearly have recorded which police station, hospital, or detention camp you are at, along with your passport and civil ID number.
Do not sign any unfamiliar document: If you don't understand the local language (such as Arabic or Malay), do not sign any confessional document without the presence of the embassy's consular officer.
Take shelter at a Safe House: Female domestic workers or abused workers can immediately go to the embassy's shelter (Safe House) to receive safe legal protection.
Keep your family informed: Have your family at home file a complaint diary with the Ministry of Expatriates' Welfare's Probashbandhu Call Center (16135).
Chapter 19: Frequently Asked Questions from Expatriates â 20 Important Questions and Answers on Embassy Service and Consular Matters
Question 1: If a passport is lost, how can I return home urgently via the embassy?
Answer: If a passport is lost, file a GD at the nearest police station and apply to the embassy's consular wing to quickly get an "outpass" or Travel Pass issued, which can be used to return directly to Bangladesh. Question 2: Can the embassy's official phone number be called even on holidays? Answer: Yes. Even though the regular consular branch is closed on holidays, every embassy's 24/7 emergency hotline number remains active, and can be called at any time for any serious accident. Question 3: How do I get a Bangladeshi passport for a child born abroad? Answer: By applying to the embassy with an attested copy of the local birth certificate and the parents' passports, a digital birth registration can first be obtained, followed by a new e-passport. Question 4: How does the embassy help if a kafeel holds a passport? Answer: By filing a written complaint with the embassy's labor wing, the labor counsellor summons the kafeel with the assistance of the local labor ministry and recovers the passport. Question 5: How do I get a Power of Attorney regarding land matters at home attested? Answer: You must prepare the original document and appear in person at the embassy to sign before a consular officer, who will attest it with the embassy's official seal. Question 6: What is the rule for receiving passport delivery via post office in Malaysia? Answer: By booking a Pos Laju slip on the designated portal of the Bangladesh High Commission Kuala Lumpur, the passport is delivered directly to the post office nearest to your address. Question 7: Can British-Bangladeshis living in the UK get No Visa Required (NVR)? Answer: Yes. By submitting the previous Bangladeshi passport or the parents' documents along with the British passport in London, an NVR sticker can be obtained. Question 8: How much does it cost to send a body home if a worker dies abroad? Answer: For BMET card-holding expatriates, the body is transported to Bangladesh completely free of charge, at the full government expense of the Wage Earners' Welfare Board. Question 9: Does the embassy directory work in Probashi App even without internet? Answer: Yes. Since Probashi App's database is stored on the phone, the address and phone number of any country's embassy can be viewed without an internet connection. Question 10: Do I have to go to the embassy to check the e-passport's status? Answer: No. Using the application ID from the delivery slip, the live status can be checked online or via Probashi App's tracker from home. Question 11: How do I understand the areas covered by Riyadh and Jeddah in Saudi Arabia? Answer: The central and eastern regions (Riyadh, Dammam) fall under the Riyadh embassy, and the western region (Makkah, Madinah, Jeddah) falls under the Consulate General Jeddah. Question 12: Can I apply for a National ID (NID) while abroad? Answer: Currently, special NID booths of the Election Commission are active at major missions, including the UAE, Kuwait, UK, Italy, and Malaysia. Question 13: How do I find out about embassy consular camps in advance? Answer: The regular schedule is published on the embassy's official Facebook page and in Probashi App's upcoming camp notifications. Question 14: How effective is the embassy's labor wing in recovering unpaid wages? Answer: The labor wing negotiates directly connected with the local labor court and ensures dues are paid through the court. Question 15: Can embassy fees be paid in cash? Answer: To ensure transparency, most missions have stopped accepting cash; the fee must be paid via bank deposit slip, debit card, or special kiosk. Question 16: Can a passport be renewed abroad without police verification? Answer: If the passport was previously made with correct information and there is no major change, the passport is renewed directly without police verification. Question 17: What is the weekly holiday for the Dubai and Abu Dhabi missions? Answer: According to UAE government rules, Saturday and Sunday are the weekly holidays; official service is provided Monday through Friday. Question 18: What is the number for the Wage Earners' Welfare Board's Probashbandhu Call Center? Answer: Toll-free 16135 from Bangladesh, and +880 9654 353535 from any country abroad. Question 19: What is the way to get consular service in the Sanaya area of Qatar? Answer: The Qatar embassy sets up a mobile booth at the Sanaya campus on holidays, where passports are renewed and distributed. Question 20: Is the embassy directory in Probashi App updated regularly? Answer: Yes. It syncs to the cloud immediately with any new number or address change from the Ministry of Foreign Affairs and foreign missions.
Chapter 20: Self-Respect and Awareness â Ten Golden Rules on Embassies for Expatriates, and a Closing Call
Your legal status and civil dignity abroad are your greatest honor. Following the 10 golden rules below is the personal duty of every expatriate brother for a safe, worry-free, and dignified life abroad:
Renew your passport while 6 months of validity remain: Don't wait for it to expire; complete your passport renewal application at least 6 months in advance.
Always keep a photocopy and photo of your passport: Keep a copy of the passport and visa page saved on your mobile and at your mess or home, in case the original passport is lost.
Completely avoid the trap of brokers: Embassy work is simple; do not pay extra money to any middleman. Speak directly to the helpline if needed.
Save the embassy's hotline on your own phone: Keep Probashi App installed so you can call with a single click in any emergency moment.
Know your visa's core conditions and local law: Work in the profession for which you received your visa, and do not get involved in any illegal work outside the country's labor law.
Always keep your BMET registration active: A BMET card is essential for all financial benefits and insurance claims from the Wage Earners' Welfare Board.
Keep your employment contract: Always keep a copy of the contract signed with the company or kafeel with you.
Take advantage of mobile consular camps: If you live far from the capital, learn the date of the holiday mobile camp in advance and receive service there.
Give fellow expatriates accurate information: If a brother is in trouble, help him with the embassy's official number and correct legal advice.
Uphold the honor of the motherland: Bangladesh's image and future labor market abroad depend on your behavior and honesty.
đ A closing message for expatriates
Every remittance you send is the lifeblood of Bangladesh. You are not alone abroad; in any trouble, in happiness or sorrow, the Bangladesh embassy and Probashi App remain steadfastly by your side with unwavering trust. Let us walk the path with self-respect, securing our own rights and safety through the best use of digital technology.
đ§đŠ A digital protective shield for your rights, safety, and dignity in expatriate life
No expatriate, amid the hard work abroad, should ever feel helpless. Install Probashi App on your phone today to access the Wage Earners' Welfare Board, airport assistance, and the round-the-clock network of global embassies â the ultimate reliable companion for millions of expatriates worldwide.
â One-tap dial to the Probashbandhu Call Center (16135) â Remains transport and financial compensation assistance cell â Complete offline vault for BMET and passport services
Install Probashi App for free â A national super app on the Google Play Store
